Privacy Policy

Privacy Policy

Effective Date: January 20, 2026

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase through our website hosted on Wix.

Information We Collect

When you place an order, fill out a form, or contact us through our website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details. We may also collect non-personal data such as browser type, device information, and site interactions to help improve our website experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding purchases, custom orders, or inquiries

• Provide customer support

• Improve our products, services, and website

We do not sell, rent, or trade your personal information to third parties.

Payments

All payments made through our website are securely processed by Wix’s approved third-party payment processors. We do not store or have access to your full payment information.

Cookies & Tracking Technologies

Our Wix website uses cookies and similar technologies to provide functionality, improve performance, and analyze site traffic. Cookies may be used to remember preferences or track site usage. You can manage or disable cookies through your browser settings.

Third-Party Services

Our website is hosted on Wix.com. Wix provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general Wix applications, which are secured behind a firewall.
We may also use third-party services (such as shipping providers or analytics tools) only as necessary to operate our business.

Data Security

We take reasonable precautions to protect your personal information. While we follow industry best practices, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. If you no longer wish for us to process your data, you may contact us at any time.

Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website. Please review this page periodically for updates.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
gentleroots.shop@gmail.com